Terms of Service

All our deliveries and services are carried out exclusively on the basis of these sales and delivery conditions. Deviating agreements require the express written consent of the SOS mobile dog school Saiti.

conclusion of contract
The product description information contained in brochures or similar documents and made with any other offer, such as illustrations, dimensions, weight, performance and consumer data as well as information regarding the usability are taken from the respective information provided by the producer, for which the producer is liable. Since the majority of the goods are natural products, deviations in color and texture may occur.

an order
The order signed by the buyer is binding, in the case of orders via the Internet, the sending of the order is binding. The risk passes to the buyer when the goods are dispatched by SOS-mobile Saiti Dog School.

The prices are shown in Swiss francs and include the statutory value added tax. The prices stated on the website at the time the order was received apply. Special offers only apply if your order has reached us during the offer period. Payments for orders from the Internet are made in advance. Exceptions to this are deliveries to registered customers.

In commercial transactions, we are entitled to make partial deliveries. If we are in default for reasons for which we are responsible, liability for damages in the case of ordinary negligence is excluded, provided that the default is not due to a breach of essential contractual obligations. Claims for damages due to delay or impossibility of delivery due to problems at the manufacturer are excluded.

Invoices are due within 14 days of receipt of the goods. If the buyer defaults on payment, we will charge default interest of 5% and a reminder or processing fee of CHF 10, subject to the assertion of further rights. If no payment is received within 7 days after the second reminder, legal action will be taken.

retention of title
The goods remain the property of the seller until full payment has been made. Before the transfer of ownership, the pledging or security transfer of the goods is prohibited. Resale is only permitted in the ordinary course of business.

The SOS mobile dog school Saiti guarantees that the goods sold are in perfect condition at the time of the transfer of risk. Upon arrival of the goods, the customer must inspect them immediately for defects and condition. If, contrary to our knowledge, a defect is discovered, this must be reported to us immediately in writing. Otherwise the warranty is void.

Your personal data for processing the order will be stored electronically, managed confidentially and not passed on to third parties.

Place of performance, place of jurisdiction and legal system
For contracts, the place of fulfillment for delivery and payment as well as the place of jurisdiction of the shop operator is agreed, with the proviso that we are also entitled to sue at the place of the buyer's registered office or a branch.

final word
We strive for a good business relationship based on partnership and are happy if you too are among the many regular customers.

Switzerland-wide shipping & free pickup at one of our locations

customer support

Secure payment

With heart